Health Care Access & Quality: Innovation and Research

Health Care Access  QualityCase for Supportnurse

Expanding Access to Care

High Reliability Organization Initiative
Initiative Goal: $5 million
Banner is on a journey to become a High Reliability Organization (HRO): organizations that operate in complex, high-hazard domains for extended periods without serious accidents or catastrophic failures. Examples of HROs include the nuclear industry, commercial aviation, and aircraft carriers. Those industries experienced cultural transformations over several decades leading to significant safety improvements. The health care sector is now embracing the High Reliability Organization approach which focuses on key principles like sensitivity to operations, preoccupation with failure, reluctance to simplify, resilience, and deference to expertise.

Philanthropic support will allow Banner to create and deliver education and communication resources for all leaders and team members on high reliability behaviors and skills.  It will enable listening, acting, and measuring continuous feedback and actions all team members take to support an environment that delivers consistently safe, high quality care and service.  These practices and programs will cultivate behavior changes to help Banner become the safest health system in the country--impacting every one of our patients.

Health Care Access  QualityCase for Supportlab

Technology & Digital Infrastructure Fund
Initiative Goal: $68 million
The world of medicine and health care is constantly evolving with new technological breakthroughs that offer Banner the chance to leverage these improvements to enhance patient care and lower costs. Banner’s mission of making health care easier, so life can be better is the driver behind our passion for continued growth and innovation. Our patients can benefit from digital health solutions that provide them with easier access to care, customized and predictive health services, direct contact with their providers, real-time monitoring of health metrics, personalized digital experiences, and streamlined access to personal health records.

Banner Health is dedicated to delivering value for patients and improving care efficiency by developing and growing its digital infrastructure and products. This includes innovations such as highly personalized online patient and member portals, health wearables, telehealth services, on-demand medical services solutions, advanced disease history analysis, and utilizing Generative AI to automate record-keeping tasks while eliminating human error, perform predictive diagnostics, and create personalized patient treatment plans. Banner is also ensuring that we invest in technological advancements that support our health care workforce’s ability to provide excellent patient care in the safest, most efficient way possible by enabling system integration and automation solutions.

Philanthropic investment in the digital transformation at Banner will spark innovation and accelerate the creation of new solutions that are not feasible with operational funding alone. To become the top destination for health care across Arizona and beyond, we need to be on the leading edge of technology across all health care systems, making it simpler, faster, and more convenient for patients to manage their health and care in partnership with Banner.